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User Guide

For First Time Users

About this website

Omni THK is a web platform that enables you to select and purchase THK products and instantly confirm prices, inventory, and ship dates.
As a registered user, you can purchase products* and take advantage of a number of tools that will help you find the optimal product.
This website was designed with convenient features made to support your operations, from design to purchasing.

Omni THK can be used to order standard and semi-custom orders.
For special customized orders, please contact THK or your distributor through this website.

This website is available at all times (except during system maintenance).

*Purchasing product will constitute an agreement with the distributor that you selected during membership registration. Please see the Terms of Use when registering.

PC requirements

This website is optimized for the following:

Browser Internet Explorer 11 or later
Mozilla Firefox 47 or later
Google Chrome version 51.0 or later
Safari 9.1 or later
Minimum screen resolution 1024 × 768

*The website may not function correctly in environments other than those recommended above.

User Registration

You must be logged in as a registered user to access the key features of this website.
The type of registration will determine which features you are able to access. Please see below for more information.

*Selecting a distributor during registration will allow you to use this website to purchase THK products from the official THK distributor you select.

Unregistered Customer

Search for Products Download Catalogs
Optimal Product Selection Tools - CAD Downloads -
Calculate Product Life - Check Prices and Expected Ship Dates -
Get Quotations (PDF) - Place Orders -
"Your List"
View/Order Special Products
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Full AccessCorporate Account

Search for Products Download Catalogs
Optimal Product Selection Tools CAD Downloads
Calculate Product Life Check Prices and Expected Ship Dates
Get Quotations (PDF) Place Orders
"Your List"
View/Order Special Products

How to Use This Website

Search for a product

・Select category

From the home page, select "Price/Ship Date," followed by "Search for Product," to access the "Product Categories" page, which allows you to view and search products by category.

・Search by keyword or model number

Enter a keyword or model number into the search bar and click the "Search" button to display the results.

Select detailed product specifications

・Confirm model number

Check detailed product information and select specifications and dimensions on the product detail page.

・Check price and ship date

Log in to see the price and ship date for each product on the product detail page.

Download CAD data

Log in to download CAD data from the product detail page.

Account features*These features are only available to those who have completed corporate registration.

・Your List

You can view and place orders for special products.
(This requires a separate registration. Please contact your distributor.)

・Order history

Click on "Order History" under "Account" to access the "Order History" page, where you can check records of past orders.

・Address book

Register shipping addresses for your orders in advance. You can also set your default shipping location.

Ordering Process

Search for products

Fill in the necessary items on the product detail page and click "Add to Cart."
*Placing an item in your cart does not finalize your order.

Submit your order

Confirm that your order information is correct and then click "Place Order."
Fill in the required fields on the following screens to place your order.

*If you wish to purchase other items, click the "Continue Shopping" button.
*If you only wish to receive a price estimate, select the product you want and click the "Quotation" button, which will issue a quotation.

Confirmation e-mail

A confirmation e-mail for your order will be sent to the e-mail address you registered.
Once you receive the e-mail, confirm that the product quantity, method of payment, and other information submitted to the distributor are correct.
If you have not received an e-mail within 10 minutes, please do the following:

  • Confirm that you have registered the correct e-mail address.
  • Confirm that the e-mail did not get sent to your spam or junk folder.
  • Confirm that your e-mail filters will allow you to receive e-mails from this domain.
  • Confirm that you have completed the order process.

Order acceptance

You will receive an e-mail informing you when the distributor has accepted your order.

Stock allocation

You will receive an e-mail informing you when stock has been allocated for your order.

Shipment

You will receive an e-mail informing you when the product has shipped.

Product delivery

The product will be delivered to the location you specified. Be certain to confirm that the items you received are correct.

Payment

Payment terms will be subject to the agreement between you and the distributor you selected during individual registration.
Please specify on the order selection screen if you wish to use a payment method other than the method specified in the agreement.
The distributor will contact you to confirm.